Política de reembolso
Last updated: March 19, 2026
At zarkarseo.com, operated by XINHANG TRADING LIMITED, customer satisfaction is our priority. We offer a transparent and fair refund policy so you can purchase with confidence. Please review this policy before placing an order.
24-Hour No-Questions-Asked Reembolso
You may request a full refund within 24 hours of placing your order, no questions asked, for any reason. Simply contact us with your order number and we will process your refund immediately.
30-Day Satisfaction Guarantee
If your purchased services have not been delivered within the timeframe specified on the product page, you are entitled to a full refund. This guarantee applies for up to 30 days from the date of purchase. To qualify:
- The services described in your order must not have been delivered within the stated delivery timeframe.
- You must submit a refund request via our Contáctanos page within 30 days of your purchase date.
Reembolso Eligibility Conditions
The following table outlines clear criteria for refund eligibility:
| Situation | Reembolso Type | Timeframe |
|---|---|---|
| Order cancelled within 24 hours of purchase | Full refund | Any time within 24 hours |
| Servicios not delivered within the stated delivery period | Full refund | Within 30 days of purchase |
| Servicios partially delivered (incomplete deliverables) | Proportional refund for undelivered portion | Within 30 days of purchase |
| Servicios fully delivered as described on the product page | Not eligible for refund | N/A |
| Duplicate or accidental charge | Full refund | Any time |
Important Note About SEO Results
Nuestros services include deliverables such as backlink placements, content articles, and SEO audits. We guarantee the completion and quality of these specific deliverables. However, search engine rankings depend on many factors beyond our control, including website content, competition, and algorithm updates. Therefore, not achieving a desired ranking position is not grounds for a refund if the agreed-upon deliverables have been completed as described.
How to Request a Reembolso
Requesting a refund is simple:
- Visit our Contáctanos page.
- Include your order number and the email address used for the purchase.
- Describe the reason for your refund request.
We will acknowledge your request within one (1) business day and provide a resolution within five (5) business days.
How Reembolsos Are Processed
All approved refunds are processed back to your original payment method (the credit or debit card used at checkout via Stripe). Please allow the following timeframes:
- Reembolso processing: 5-10 business days from approval.
- Bank/card statement: Depending on your bank or card issuer, it may take an additional 5-10 business days for the refund to appear on your statement.
You will receive an email confirmation when your refund has been processed.
Questions or Concerns
If you have any questions about a charge or are considering a refund, please reach out to us first. Nuestros support team is here to help and we are committed to finding a fair resolution for every customer.
Contáctanos
If you have any questions about our refund policy, please contact us:
XINHANG TRADING LIMITED
Room D5, 5th Floor, No. 59, Jingye Street, Kwun Tong, Jiulong, HongKong
Phone: +852 59354978
Email: [email protected]
Or visit our Contáctanos page.